Customer Service Representative Job

Family Danz Mechanical is Growing Again!

Job Function:

Responsible for the interfacing with our customers and providing the best possible service.

Key Duties and Responsibilities:

  • Handle incoming customer calls regarding service questions, product problems and general client concerns
  • Directing those calls which require additional support to the correct department.
  • Maintaining a high level of professionalism with customers to establish a positive experience.
  • Ensure that the customer data bases are maintained and current.
  • Be effective in making the customer feel they are one of the "Family"

Critical Knowledge and Skills:

  • The Customer Service Representative should have knowledge in Microsoft Office suite of programs in addition to Foundation Software

Employee Benefits include

  • Company Health & Dental Plan
  • Supplemental Health Plan (AFLAC)
  • Family Danz Mechanical 401(k) Program (includes employer match package)
  • Personal time off package
  • 6 Paid Holidays per year
  • Vision Plan


Family Danz Heating and Cooling

An Owned and Operated Family Business For 30 years

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Customer Service

Ready to Apply?