In 1976, Ted Danz Heating & Air Conditioning opened its doors in the Capital District. Ted and his mom, Lucille, were the only employees. She worked every facet of the business and as Ted describes, “She pretty much ran the place!” Family Danz Heating & Air Conditioning, Inc was founded once Ted’s three sons joined the family business.
Ted grew up in Colonie, NY to a hardworking family. From a young age, Ted was taught to respect family morals and values. He went on to serve his country in the U.S. Navy and finished his military career with a strong sense of duty and commitment to his community. Once back in the Capital District, he settled into the town of Bethlehem. It was always a dream of Ted’s to start a family business and at the same time, give back to the community. From that vision, Family Danz was born. Instinctively, the fitting motto for Ted’s company was: “We Treat Our Customers Like Family.”
By starting a business that focused on the residential side of heating and air conditioning, Ted was able to focus on the community, ensuring his neighbors were kept warm in the winter and cool in the summer. Once the three sons were fully integrated into the establishment he expanded the company by offering commercial projects as well. Ted III is the director of design and layout, Timothy heads the commercial department while Todd is the day to day operations director.
Why Customers Trust Family Danz
Very Efficient, Personable and Courteous
We are very pleased with Family Danz! Our condo AC and Heating just had a semi annual checkup. It was done by a young fellow named Doug Haskins 3. He was very efficient, personable and courteous. This experience is in keeping with our previous dealings with Family Danz. We will continue to sing their praises.
From Start to Finish Everything Ran Smoothly
We had a new furnace installed and from start to finish everything ran smoothly. What was most impressive was that the area was left cleaner than when the installers arrived. I was also exceptionally pleased with the followup. Within a couple of days, Family Danz contacted me regarding warranty and rebate information and even assisted with some of the rebate paper work.
Went Above and Beyond
These guys are great! Had problem with furnace and they went above and beyond to straighten it out. Nancy was especially helpful and Todd and Dan were great too! Thank you Family Danz for making sure we have heat and can stop worrying!
Was There Exactly When He Promised
My heat went out on a Friday night. I called Family Danz and Caleb returned my call within minutes. He let me know what time he would arrive and was there exactly when he promised. He got my system running and let me know the problem. He allowed me to ask questions and was SUPER nice and SUPER professional! A+ for Caleb
I Will Definitely Use Family Danz Again
This is my first experience with Family Danz. Called for help with excess moisture in home. The Tech, Jordon, was a true professional. He helped diagnose the problem I was experiencing and then walked me through the tune up process. Along the way, he answered the many questions I had about my system and how to properly maintain it. I will definitely use Family Danz again.
Prompt, Detailed and Professional
This was our first experience with Family Danz. They were prompt detailed and professional in their approach to the service of our HVAC unit. After years of service with a major manufacturing corporation I recognize good customer service when I see it. My company was a leader globally for our good products but more importantly for providing excellent service. Customers appreciated that and it provided us with stable business results in good econimic time as well as bad. Keep up the good work. It will pay you dividends.
Never Had a Bad Experience or the Feeling of Being Oversold
Nancy at the office is courteous and a big help, and Doug (tech) is a great communicator. Called them late afternoon with an A/C unit that’s struggling to keep up and they had Doug out first thing the next morning. Doug quickly identified the problem, offered some options, etc. Doug also took the time to place a call to me and talk through the diagnosis and the best way to approach the fix (as I was not the one at home during his visit). Very helpful and professional team. We’ve had a handful of different techs out at the house and have never had a bad experience or the feeling of being oversold. Recommended.
Technician Arrived Within 3 Hours
We had an out of normal business hours repair. The technician arrived within 3 hours and kept us informed of the progress of his arrival. He was professional and fixed the problem correctly the first time.
Very Polite and Courteous
Doogie was very polite and courteous the experience was great highly recommend to all friends and family to ask for him.
Family Danz Service is Top Notch!
Doogie was very professional and did a quality job servicing my A/C unit. As always Family Danz service is top notch!
Competitive Price and Quality Work
Great salesperson, competitive price and quality work.
Knowledgeable, On-time, Efficient
We’re delighted with your service. Your staff were knowledgeable, on time, efficient and took time to explain all aspects of the job. They even handled arrangements with NationalGrid for a meter upgrade. Thanks again.
Products Are Top Notch
I feel very comfortable with Family Danz. The products are top notch, salespeople are friendly and not pushy at all and the front office staff is very helpful. Not the least of all – Family Danz prices are the most reasonable of any other company in the area. Thank you!
New Furnace is Like a Dream
Absolutely remarkable job; I am very happy. The new furnace is like a dream compared to what was replaced. It’s quiet and very efficient.
Didn’t Try to Upsell Me
I recently discovered my furnace needed to be replaced when I was selling my house. Mike (sales) and Kyle (installer) were great to deal with. Mike didn’t try to upsell me and explained all options. Kyle was great and got everything installed in the window given.
I was very satisfied with the entire process from initial meeting to final inspection.
Family owned and operated in the Capital District for over 30 years.
Who can you entrust your family’s comfort and home needs to?
Trust your neighbor, Family Danz and call (518) 427-8685 today.